Frequently Asked Questions
Please read our FAQ before sending us a message.
We ship out once per day so products can arrive from 7-14 days. Shipping times may vary with different products.
At the moment we are offering free shipping and handling for our customers. We want to get more of cat toys and hammocks out there for the cats, so shipping is on us!
We want to make sure you have a great customer experience so please let us know if something went wrong. We want to fix any problems as soon as possible so please contact us.
My cat is big! The recommended weight for this hammock is less than 16 lbs. It fits most adult cats, and deceptively fluffy cats, but not Maine Coons.
Our customers have used it for small dogs, chinchillas, ferrets, and rabbits.
Currently we accept credit cards and Paypal.
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